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FAQs

What Size Should I Order?

Please see our size guide for general information on sizing.

Can I Order From An Old Catalog?

Many of our items are available past the delivery month of a catalog, but the fastest way to check if a product is in stock is to search alloyapparel.com by the style number. This is the six-digit number following a two-letter code located in the catalog description.

I Received An Alloy Apparel Gift Card. How Do I Use It?

Once you are finished shopping our site you can enter your Gift Card two different ways - (1) At the Shopping Bag page, below the products in your bag OR (2) At the Checkout page, you will see an option under “Payment Information” where you can input your gift card information.

Why Won’t My Order Go Through?

If you’re receiving an error message when trying to place an order, there may be a problem with your credit card information, billing address, or shipping address. Please double-check that all information is entered correctly. If this doesn’t solve the problem, make sure you’re using the latest version of your web browser.

Do You Have Any Store Locations?

We are a catalog and online fashion store, which means you can shop with us 24/7!

Can I Become an Alloy Model?

We appreciate your interest in becoming an Alloy model. For legal reasons, however, we are limited to hiring our models through agencies. If you are serious about pursuing a career in modeling, it would be in your best interest to try to sign with a national agency.

Security

The safety of your credit card information is guaranteed on alloyapparel.com. See our Security Guarantee.

Privacy

We are committed to protecting the privacy of our users. See our Privacy Policy.

How Do I Unsubscribe to Emails?

Click “Unsubscribe” from an Alloy email you have received to remove yourself from the list.